1. Overview

Bisdel Digitalz ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard information when you visit our website (bisdeldigitalz.top) or interact with our marketplace services.

2. Information We Collect

We collect personal information necessary to provide ecommerce services, verify identity, and fulfill orders:

• Account Information: Full name, email address, phone number, delivery address, and encrypted passwords.
• Merchant & Reseller Verification (KYC): Government identification documents (Ghana Card, Passport), business registration details, and tax identification numbers.
• Transaction Data: Payment references, order histories, and delivery confirmation records (processed securely via Paystack).
• Technical Data: IP addresses, browser types, device identifiers, and session cookie data.

3. How We Use Your Data

• To process transactions, manage orders, and facilitate buyer protection escrow holds.
• To verify merchant identities and prevent fraudulent listings or counterfeit sales.
• To communicate order status updates, delivery alerts, and support responses.
• To improve platform security, detect unauthorized access, and ensure compliance with our Acceptable Use Policy (AUP).

4. Payment Security & Third-Party Gateways

All financial transactions on Bisdel Digitalz are processed through PCI-DSS certified payment gateway partners (Paystack). We do not store complete credit card or Mobile Money PIN details on our servers.

5. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. We share information only with:

• Courier and delivery partners to fulfill physical product shipments.
• Payment processors (Paystack) to handle checkout settlements and payouts.
• Law enforcement or regulatory authorities when strictly required by applicable laws.

6. Your Data Rights

You have the right to access, update, or request the deletion of your account details. For privacy inquiries or data removal requests, please contact our support team at support@bisdeldigitalz.top.